CivicReach helps agencies answer every call, every time — with empathy, accuracy, and accountability.
Our mission is rooted in a simple belief: every community member deserves responsive, accessible service regardless of when they call, what language they speak, or how complex their needs may be.
We're committed to building technology that strengthens the relationship between agencies and the communities they serve. This means prioritizing resident outcomes over technical complexity, designing for accessibility from day one, and maintaining transparency in how our AI makes decisions.
When agencies are responsive and accessible, trust grows. When residents can get help when they need it, communities thrive.
We are a team of civic technologists with deep resumes in government and nonprofit service delivery. CivicReach was built to solve a simple but costly problem: residents can't reach the agencies and organizations they depend on when they need them most. Our founding team witnessed firsthand how limited capacity creates barriers to service, frustrates both residents and staff, and leaves leaders without visibility into community needs.
Partnering with cities, counties, and community action agencies across the U.S. to transform resident service delivery.
CEO
COO
VP Government Partnerships
Lead Engineer
We’re backed by leading investors and partners who share our vision to make government more accessible and effective.
Join the growing number of cities, counties, and community agencies transforming resident engagement with CivicReach. Our team is ready to show you how voice AI can expand your capacity, improve service quality, and provide the insights you need to serve your community better.